Billing Terms & Conditions

PAYMENT

– All payments are due upon completion of the order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.

– We support Visa, Mastercard, AfterPay, Lay Buy at our checkout. We also accept Paypal as a form of payment and American Express via PayPal.

Return and refund payments will be the same method as the original payment.

CANCELLATION

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

LEGALITIES

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.Any dispute arising out of such use of the website is subject to the laws of the site owner’s state.These billing terms and conditions are subject to change.Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.

COMPLAINTS

Any complaints about items or the seller should be submitted to our support team. Please email: nat@skinmindandbeauty.com.au. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

HOW IT WORKS

When you're next in the salon we can sign you up to the Treat Card Rewards so you can start earning points straight away!

Every dollar you spend on services earns you one point.

Spend points to redeem select services in the salon!

WAYS TO EARN

Spend $1, earn 1 point

Rebook your next appointment on the same day for double points.

Book your appointment online for double points.

Upload a photo with your review for 100 points.

Share your review on social media for 100 points.

Refer a friend who becomes a client for 200 points.

WAYS TO REDEEM

Redeem points for selected Hair & Beauty Services and get 10% back. 

For example, a Skin Rejuvenation Facial costs 1300 points, which is equivalent to spending $1300. You'll receive $130 back!

SOME TERMS & CONDITIONS

  • You can't combine point redemptions with other offers.
  • You can't use points as part payment for a service or product.
  • Points can't be exchanged for cash.
  • Points are separate from our online rewards program, Pamper Perks.
  • Treat Cards points count from when you sign up to, past purchases cannot be included.
  • Treat availability for Hair & Beauty Services is on a first-time only basis, so you can only redeem them if you've never redeemed that service before. This helps you explore different services to see what you love!