Subscription Terms & Conditions

These Skin Mind Beauty & Hair Subscription Terms and Conditions ("Terms") govern your participation in the Beauty Subscription Program (the "Program") offered by Skin Mind Beauty & Hair ("we," "our," or "us"). By subscribing to the Program, you agree to abide by these Terms, so please read them carefully.

1. Subscription Overview

1.1. Eligibility: The Program is open to individuals aged 18 and above, subject to applicable laws and regulations.

1.2. Subscription Plans: We offer various subscription plans, including monthly, quarterly, and annual plans. The details of your chosen plan, including pricing, will be provided at the time of sign-up.

1.3. Automatic Renewal: By subscribing to the Program, you agree that your subscription will automatically renew at the end of the subscription period, unless you cancel your subscription as outlined in Section 3.

2. Billing and Payment

2.1. Payment Authorisation: By subscribing to the Program, you authorise us to charge your designated payment method for the subscription fees associated with your chosen plan.

2.2. Billing Cycle: The subscription fee will be billed in accordance with the billing cycle associated with your chosen plan (e.g., monthly, quarterly, or annually).

2.3. Price Changes: We reserve the right to change the subscription fees upon providing you with reasonable notice.

2.4. Failed Payments: In the event of a failed payment, we will attempt to notify you to update your payment information. Failure to provide updated information may result in the cancellation of your subscription.

3. Cancellation and Refunds

3.1. Cancellation: You may cancel your subscription at any time by logging into your account and following the cancellation instructions provided. Upon cancellation, you will not be charged for any future billing cycles.

3.2. Refunds: Subscription fees are non-refundable, except as required by applicable laws.

4. Product Delivery

4.1. Shipping: We will ship your beauty products to the address provided during sign-up. Shipping times may vary, and we are not responsible for any delays caused by external factors.

4.2. Product Changes: We reserve the right to change the products included in your subscription box, provided that any changes will be of equal or greater value.

5. Personal Information

5.1. Privacy: We will collect and use your personal information in accordance with our Privacy Policy.

6. Termination

6.1. Termination by Us: We reserve the right to terminate your subscription and access to the Program at our discretion, without prior notice, for any reason, including, but not limited to, a breach of these Terms.

7. Disclaimer of Warranties

7.1. No Warranties: We make no warranties or representations, express or implied, regarding the products or the Program, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

8.1. Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the Program.

9. Changes to Terms

9.1. Changes: We may modify these Terms at any time by posting the revised Terms on our website. Your continued participation in the Program after such changes constitutes your acceptance of the revised Terms.

10. Contact Information

10.1. Contact Us: For questions or concerns about the Program or these Terms, please contact us at marketing@skinmindandbeauty.com.au.

By subscribing to the Skin Mind Beauty & Hair Subscription Program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

HOW IT WORKS

When you're next in the salon we can sign you up to the Treat Card Rewards so you can start earning points straight away!

Every dollar you spend on services earns you one point.

Spend points to redeem select services in the salon!

WAYS TO EARN

Spend $1, earn 1 point

Rebook your next appointment on the same day for double points.

Book your appointment online for double points.

Upload a photo with your review for 100 points.

Share your review on social media for 100 points.

Refer a friend who becomes a client for 200 points.

WAYS TO REDEEM

Redeem points for selected Hair & Beauty Services and get 10% back. 

For example, a Skin Rejuvenation Facial costs 1300 points, which is equivalent to spending $1300. You'll receive $130 back!

SOME TERMS & CONDITIONS

  • You can't combine point redemptions with other offers.
  • You can't use points as part payment for a service or product.
  • Points can't be exchanged for cash.
  • Points are separate from our online rewards program, Pamper Perks.
  • Treat Cards points count from when you sign up to, past purchases cannot be included.
  • Treat availability for Hair & Beauty Services is on a first-time only basis, so you can only redeem them if you've never redeemed that service before. This helps you explore different services to see what you love!